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Experiences
What is an Escape Room?
Escape rooms are thrilling, team-based games where you work together to solve puzzles and complete a mission within an hour.
- Puzzle-Solving Fun: Crack codes, solve puzzles, and uncover clues in a race against time in a themed room.
- Immersive Themes: Dive into unique worlds, from Route 66 America through to a live bank heist.
- Team Collaboration: Success relies on teamwork, making it perfect for friends, family, or team building.
- Thrilling Time Challenge: Experience the excitement of escaping before time runs out in 60 minutes.
The game door is never locked. You can leave at any time, ensuring a fun and safe experience for everyone.
Why Choose Us?
Our escape room adventures stand out because we create unique, immersive games designed to challenge and entertain, providing an unforgettable experience unlike any other.
- Five-Star Rated Games: Our games are loved by people of all ages.
- Exclusive Experience: Each game is exclusive. We’ll never mix you with strangers.
- Dedicated Staff: Our staff are dedicated to looking after you – they only manage one game at a time!
- Great Value: The more players, the lower the cost per player.
- Exciting and Immersive: You’ll have the best fun playing our exciting, immersive, and detailed escape experiences!
We promise, you’ve never played an escape room quite like this before. Experience the difference today!
All prices include VAT. The more people in your group, the lower the price per person – the more, the merrier!
A dedicated staff member will be assigned exclusively to your experience in the adjoining control room, ensuring focused attention for your group. Unlike other escape room companies that have one staff member overseeing multiple games at once (less attention), our team focuses solely on your group for the best possible experience. This means you’ll get your clues quicker if needed.
FAQs
An escape room is a live puzzle experience where you and your team work together to solve a series of puzzles in order to reach the end of a story within 60 minutes.
We’re a premium product; our games are our own, and in bigger explorable spaces (meaning higher rents and rates reflected in your ticket price). We also provide a dedicated Games Master who is watching your game, and only your game (and never mix you with strangers). It’s the Know Escape difference, it’s one of the reasons why we have thousands of five-star reviews.
Comfortable clothing is recommended.
You might jump, but then you’ll laugh. We want you to have fun and would never put you in danger!
The games are built in reasonably spacious areas, there may however be less spacious elements to the games. If you would like to come and see the space before booking please let us know and we can arrange a visit beforehand.
Generally, children over 5 will be able to do some things in the games, and children over 11 are able to get through with only some help.
We don’t advise any children under 11 play Rob the Bank.
You have 60 minutes to finish the experience.
Games are based around “complete the story” rather than “escape the room”, and so the story will simply have a different ending. You are more than welcome to come back and try again at any time.
This varies game to game. Please check the game info for further details.
If you are going to be late please phone us to let us know. Where possible we will try and make sure your game is the full 60 minutes, however we may need to shorten your game depending how late you are. If you are more than 15 minutes late we may have to cancel your game. Unfortunately, you will not be eligible for a refund.
All will be explained when you arrive.
Unfortunately not. All sales are final. Please be aware our game is a live experience. Once the booking has been confirmed refunds and cancellations are not accepted. If you can’t make your booking please contact us as soon as possible (within 48 hours
at the latest) and we will do our best to reschedule your game.
Generally not, but we may need to see ID if it’s tied to a specific discount.
It’s really best to give us a call to talk through your specific circumstances to make sure everyone has the best time.
You should arrive 15 minutes before your booked time. This allows for any questions you may have to be answered and a pre-game briefing.
No, we work to keep our games a surprise for everyone who comes to play.
Teams are allowed bottles of water.
The terms and conditions can be found at the bottom of the page.
No! Never! If you book a room it is yours for the duration of the game, we never add additional players from outside of your booking to make up numbers.
Free on-site parking is offered outside the castle.
Contact
Closeburn Castle
Thornhill
Dumfries, Scotland
tel: 01387 440884
email: info@closeburncastle.com
We are a family-friendly Escape Room venue in the UK based in a 900-year-old historic castle.
On-site parking is free right outside the castle.
Map
